Vacancies
Are you passionate about making your community safer, supporting victims and preventing crime? Working in the Office of the Police and Crime Commissioner (OPCC) is more than just a job, it’s a chance to have a direct impact on the lives of others.
Current vacancies:
Victims First Officer (x2)
About the Role
As a Victims First Officer, you will provide a professional and consistent single point of contact for victims and witnesses of crime across the Thames Valley. You will assess the needs of the victim and ensure they can receive the appropriate emotional and practical support. This is an important role in ensuring that victims in the area get the support they need to cope and heal from the impact of crime.
Key Responsibilities
- Engage with victims of crime (including vulnerable children/adults) to assess well-being concerns, on-going risks, impact and support needs.
- Collaborate with specialist staff, victim care partners, volunteer services and third party service providers, to refer victims and co-ordinate support.
- Provide follow-up telephone support using agreed intervention models or to obtain service user feedback.
- Maintain accurate records of contact, information and actions to ensure accurate case management information and statistics.
About You
The ideal candidate will have:
- A focus on customer service, with empathy and dedication to supporting victims, witnesses and/or vulnerable people.
- Experience of communicating with a wide range of people including working with vulnerable people or those in distress.
- The ability to take personal responsibility and show resilience when dealing with conflict and vulnerable/distressed callers.
- An aptitude and ability to accurately use relevant computer systems.
- Good time management and organisational skills, with the ability to work on your own initiative, prioritise a demanding workload and demonstrate good decision-making under pressure.
If you are a motivated professional with a passion for making a positive impact on the lives of victims and witnesses, we would love to hear from you. Apply now to join us in this rewarding and crucial role within the Office of the Police and Crime Commissioner.
The closing date for enquiries and receipt of completed applications is Sunday 12 January 2025.
For further information and to apply, please visit the Thames Valley Police recruitment website.
Administrative Support Assistant (Part Time – 18.5hrs per week)
About the Role
The purpose of this role is to provide comprehensive administrative support to the PCC and OPCC COG, ensuring efficient diary management, handling confidential communications, maintaining document systems, and coordinating tasks with colleagues. It also includes organising events and supporting HR, IT, and facilities management to optimise productivity and resource use.
Key Responsibilities
- Reporting to the EA/Office Manager
- Diary management and arranging meetings
- Collection of post/record/deliver
- Maintain a ‘can do’ attitude, ensuring high quality work is delivered.
- Develop resilience and adaptability within the team to handle the demands of the role.
About You
The ideal candidate will have:
- Proven administration experience
- Able to use Excel, Word and Outlook
- Positive attitude and willing to learn
- The ability to work efficiently while maintaining a high standard of delivery.
The closing date for enquiries and receipt of completed applications is Sunday 19 January 2025.
For further information and to apply, please visit the Thames Valley Police recruitment website.
Current volunteering opportunities:
Independent Scrutiny & Oversight Board (ISOB) – Volunteer
Thames Valley Police have committed to the development and deployment of the Race Action Plan across all areas of the force. The Action Plan aims to tackle racism and racial disparity in every area of policing. The ISOB exists to provide overview and external scrutiny, to provide assurance of the Police’s Plan of Action and its Outputs. The expected time commitment is a maximum of 2 days per month split across a range of activities.
This voluntary role will include the following duties;
- Work in a transparent manner keeping good records of meetings, decisions and correspondence which can be made publicly accessible as appropriate.
- Hold the Police Race Action Plan board (“the PRAP”) to account for performance by monitoring and scrutinising the actions taken to implement the Action Plan.
- Have the authority to engage with internal and external stakeholders who could provide support and advice to shape and deliver the Plan. This will include external organisations and those leading in relevant fields, as well as staff networks and associations.
- Establish, with the PRAP, a baseline from which PRAP progress can be measured. The ISOB will therefore receive and be able to request data and information through the Action Plan’s central team.
- Offer advice and guidance to the PRAP on the Action Plan and where appropriate to Forces and NPCC Coordination Committees in order to help shape their activity.
- Use an independent voice to communicate and report on progress against the Action Plan.
We’re looking for someone who has a passion for championing and advocating on issues of inclusion and race, with an ability to think strategically and to challenge constructively, analyse detailed information and exercise independent, evidence-based judgement across a broad spectrum of policy and strategic equality issues, and be able to work in a team with others from varied backgrounds, with a capacity to devote the time and effort required to effectively discharge the duties of this role.
The successful applicant will be motivated by public service and a desire to bring about genuine, positive change and possess an empathetic and respectful communication approach to understanding the context, culture and history reflected in individual and community perspectives.
For further details and to apply, please visit the Thames Valley Police recruitment website.
Complaints and Standards Committee Panel Members – Volunteer
The Chief Constable of Thames Valley Police and the Police & Crime Commissioner (PCC) for Thames Valley are seeking motivated volunteers who will support the integrity of local policing in the Thames Valley.
The Complaints and Standards Committee, (jointly established by the Chief Constable and PCC) will regularly conduct thorough reviews of the complaint-handing and review processes within the force and the Office of the Police and Crime Commissioner (OPCC). This includes identifying any discrepancies between the force and OPCC’s perception of proper procedures and the actual experiences of the end user.
The Committee will help to ensure that Thames Valley Police achieves the highest levels of integrity and service delivery which will, in turn, enhance public trust and confidence in local policing.
We welcome applications from anyone regardless of age, experience, sexuality, religion/beliefs, disability, ethnicity, heritage, gender, socio-economic background or other differences.
The successful applicants will be motivated by public service and a desire to bring about genuine, positive change and possess an empathetic and respectful communication approach to understanding the context, culture and history reflected in both individual and community perspectives.
The closing date for enquiries and receipt of completed applications is 31 December 2024.
For further details and to apply, please visit the Thames Valley Police recruitment website.
Volunteers – Independent Custody Visitors (Aylesbury and Maidenhead)
We are currently open for applications to join our Custody Visiting Scheme in Aylesbury and Maidenhead.
For more information and the application from please visit the Independent Custody Visitors webpage.